Teaching robotic process automation depends the audience base you wish to target. First, it is important to understand what is the role of RPA in today’s business world? It is an extremely powerful tool that is creating a paradigm shift in the way automation is done. Experts have even said that RPA ushers in as the second industrial revolution. RPA simplifies a lot of work and replaces humans as manpower requirement is reduced drastically by this.
Most industries plan to or have already begun integrating RPA to automate labor functions of their existing processes. The 5 brilliant ways to teach your audience about RPA are discussed below:
1.The wave of automation
RPA is being discussed and debated hotly today. Its possible impacts have widespread across various verticals. Many experts have published books and blogs about it, conducted conferences and webinars about it regularly. Through this the process has created a lot of interest in the minds of the industry specific audience. It has shown great results in BPO, insurance, financial services, healthcare, telecom and many more applications and industries. The growth is happening exponentially and it is the right time for you to catch the wave.
The major advantage of RPA is that it is cost-effective. The ROI is very quick and you don’t have to wait for months and years. This makes it a very attractive proposition. The profitability and also the flexibility enable you to meet the deadlines of clients easily while keeping the quality at its best. The audience will be in a position to take up more assignments.
The employees both at the front-end as well as back-end do the repetitive work day in and day out. Most of it is tasks like copy paste, making multiple entries in different places etc. For example, an IVR requires the account number to be entered three times at different places. By automating these routine jobs through robotic process automation, creation of higher-skilled positions become possible. RPA enables your employees to do a variety of tasks that involve thinking and applicative efforts. This helps improve these efforts and their implementation.
Until now, scaling up operations needed more manpower, more training and orientation to the new hirees. This alternates standby manpower to meet the contingencies. By automating, this hurdle is easily overcome. You scale up your operations easily without the hassles of engaging and managing more manpower, the scaling happens seamlessly.
The most suited processes for RPA are
- Repetitive tasks
- Applications running on Windows OS or web-based platforms
- Standardized and well-documented tasks
- where three or more employees are required
- Tasks involving data entries
RPA can do most of the routine tasks which are repetitive and well defined. However, any work beyond this will require human efforts. The future does hold a lot of promise with the advent of Artificial Intelligence.
We have seen how the above discussed 5 brilliant ways are best suited to teach your audience all about robotic process automation.